Managing Loan Renewals, Capital Top-Ups, Partial Payments & Redemptions
Complete lifecycle management for active pawns: handling partial cash installments, capital top-ups, renewing maturing loans, or releasing collateral upon full settlement.
Step-by-Step Instructions
Locate Transaction in Search
Use the live instant search in the Transactions tab by customer name, phone number, or ornament description.
Review 'As of Today' Interest Breakdown
Open Transaction Details. Review the day-accurate calculation factoring exact calendar days elapsed since pledge creation or last renewal.
Record Partial Cash Payments
Tap 'Partial Payment'. Enter the cash received and allocate against accrued interest or principal reduction. A payment record is added to the ledger.
Execute Capital Top-Up (Optional)
If the borrower requests additional funds on the same collateral, tap 'Top Up', disburse the additional cash, and update principal automatically.
Renew Maturing Loan
When the customer settles accumulated interest to extend tenure, tap 'Renew Loan'. Girvi resets the start date to today while archiving the renewal record.
Mark Redemption or Forfeiture
When principal and interest are settled in full, tap 'Redeem' to release collateral. If the customer defaults after notice, mark 'Forfeit'. Both actions feature an instant 5-second Undo.
Expected Outcome
Transaction state is updated atomically. Shop cash flow reports reflect the collections, and a closing WhatsApp receipt is ready for the customer.
Important Points & Common Pitfalls
- Marking a loan as 'Forfeited' instead of 'Redeemed'; both update status, but forfeiture indicates default without collateral return.
- Renewing a loan without collecting accumulated interest first.